RETURN AND EXCHANGE
At REBEL STONES, we believe that customer satisfaction comes first. Therefore, contact us within 72 hours if you are unsatisfied with your purchase. We will work with you to make sure you have a great shopping experience with REBEL STONES.
2. ELIGIBLE EXCHANGE
In order to be eligible for exchange please contact us after receipt of your purchase.
INELIGIBLE Exchanges can be done with extra fee:
- $15 total for one ring
- $30 total for two or three rings
- $50 total for five rings and more.
3. DEFECTIVE ITEMS
If any of your jewelry arrive defective we will send out a replacement within 3 business days after the defective jewelry is received by us. Please contact us for return address.
4. INELIGIBLE REFUND/EXCHANGE
The following items are NOT eligible for refund or exchange:
- Wrong Size or product dimension
(please check fit guides before purchase to know your size)
- Items which were modified, customized and/or altered according to your specifications
- Custom orders or Promotional/ discounted items
- Items damaged or altered while in your care (wear and tear)
- Items past its return date